Apple has finally issued an official statement n regards to the iPhone 4 reception issue that has filled the news since the day before the phone’s launch. While Apple continues to echo Steve Jobs’ message that any phone loses some signal when being held, Apple says the issue is related to the way iOS determines how many bars are displayed and calls the formula “totally wrong”.
Upon investigation, we were stunned to find that the formula we use to calculate how many bars of signal strength to display is totally wrong. Our formula, in many instances, mistakenly displays 2 more bars than it should for a given signal strength. For example, we sometimes display 4 bars when we should be displaying as few as 2 bars. Users observing a drop of several bars when they grip their iPhone in a certain way are most likely in an area with very weak signal strength, but they don’t know it because we are erroneously displaying 4 or 5 bars. Their big drop in bars is because their high bars were never real in the first place.
An iOS update is coming “within a few weeks” which will address the way signal strength is calculated. Additionally, Apple plans to make bars 1, 2 and 3 a bit taller so they are easier to see.
Personally, I’ve not experienced any issues with the iPhone 4′s reception, however it should be noted that I am using a case. Though my choice to use a case was decided before the first iPhone 4s were shipped out simply to protect it, which I have done since the first generation iPhone. Are you having reception issues with your iPhone 4? What do you think of Apple’s statement and explanation? Are you happy with your iPhone 4? Let us know in the comments. [Apple]